Contact Us

We're here to help with any questions about our GPS tracking and camera surveillance solutions

Email Us

Email Us

Get a response within 24 hours

General Inquiries

info@track2secure.com

Technical Support

support@track2secure.com

Sales

sales@track2secure.com

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Frequently Asked Questions

Quick answers to common questions about contacting us

How quickly do you respond to emails?

We aim to respond to all email inquiries within 24 hours during business days. Live chat provides instant responses when agents are online.

When is live chat available?

Live chat is available Monday through Friday, 9:00 AM to 6:00 PM CAT. When agents are online, you'll see the "Online" indicator on the chat button.

Do you send confirmation emails?

Yes! When you contact us through the form, you'll receive an automatic confirmation email with a copy of your message and a ticket number for tracking.

What departments can I contact?

You can reach our General Inquiry, Technical Support, Sales, Billing, and Partnership departments. Select the appropriate department from the dropdown menu.

What languages do you support?

Our support team speaks English, Shona, Ndebele, and Chinese. We're always expanding our language capabilities to serve you better.

Can I attach files to my message?

For security reasons, file attachments are not supported in the contact form. If you need to share files, we'll provide a secure upload link after initial contact.

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CAT Open Now